If you forgot your password or cannot enter your workspace, your clinic administrator can reset staff access. If you do not know who to contact, reach CliniCore support.
Clinic and doctor accountsAsk your clinic administrator to reset your password or unlock your staff account. Temporary passwords must be changed at next sign-in.Diagnostic center accountsUse the diagnostic center portal issued by the clinic. If access is blocked, contact the clinic that sent the diagnostic requests or CliniCore support.Platform-owner accountsPlatform-owner recovery uses the existing controlled owner recovery process. Contact support if the direct owner login cannot be completed.
Password reset by email
Self-service email password reset is not enabled while outbound mail is configured for log-only delivery. The application keeps this support route as the handoff point until SMTP is configured.
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