CliniCore Clinical Operations Platform

Account access support

Need help signing in?

If you forgot your password or cannot enter your workspace, your clinic administrator can reset staff access. If you do not know who to contact, reach CliniCore support.

Clinic and doctor accounts Ask your clinic administrator to reset your password or unlock your staff account. Temporary passwords must be changed at next sign-in.
Diagnostic center accounts Use the diagnostic center portal issued by the clinic. If access is blocked, contact the clinic that sent the diagnostic requests or CliniCore support.
Platform-owner accounts Platform-owner recovery uses the existing controlled owner recovery process. Contact support if the direct owner login cannot be completed.

What CliniCore is for

CliniCore keeps the daily work of a clinic in one place: patients, visits, orders, prescriptions and diagnostic results, each tied to the visit it belongs to.

  • Clinic isolation is a design rule. Doctors in different clinics never see the patients of another clinic, and privacy is decided at the level of the individual visit.
  • The system computes no diagnosis, no risk score and no recommendation. The clinician decides, and the record is written after they approve it.
  • Every user sees what their clinic role allows, and nothing beyond it.

Reach us

KEY23 builds and operates CliniCore. Write to us about access, support, or anything else on the platform.

Email support
info@thekey23.com
Phone and WhatsApp
+970 598 076 600 WhatsApp
Address
Ramallah - West Bank
thekey23.com
thekey23.com

Social media

Contact support

Send us a message

If email is not convenient, write here and the platform team will see it.

Do not include patient names, records or any clinical detail. This form is not a private channel.

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Password reset by email

Self-service email password reset is not enabled while outbound mail is configured for log-only delivery. The application keeps this support route as the handoff point until SMTP is configured.

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